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FAQ

Who and what are Make Ruem? 

Make Ruem is the place to keep discovering new and exciting shops. Make Ruem is the kind of store that will grow and keep getting better over time. You will find inspiration and unique independent shops that you'll struggle to find anywhere else!

There are so many ways to find us online...

If you're looking for something specific then search for the item, using a name, product code or brand name. Follow us on Twitter or Facebook for exciting opportunities to enter competitions and giveaways. If your interested in finding out what lines are coming in first register your email and sign up for our newsletter.

How will I receive my items?

Prices start from only £3.95 for a 2-3 Day delivery. For more information, please see our delivery page. Please note that some items are very heavy which will incur a bigger postage cost.

Do you offer international shipping? 

Not at the moment but we will as soon as we can. 

What is your returns policy?

We hope you are truly happy with your purchases but if not, to put your mind a peace we've extended the returns policy to 30 days, just in-case. Please see our returns policy page for more details.

Tell me more about your products

There are a couple of ways to get in touch. Contact us at customerservices@makeruem.com or if we are online chat to us. If we aren't online, leave us a message and we'll get back to you as soon as we can.

I have a voucher code? What do I do with it?

Find all the products you desire and apply the voucher code at the end of the basket. It's a simple as that!

I'm a company and I would love to sell my products on your store.

No worries, we would love to hear from you. Contact us via customerservices@makeruem.com with the subject line "Let's be Friends". A member of staff will be in touch to gather the essential bits of information so we can get you up and running.